Help that starts with the job
Find the next step. Not another technical rabbit hole.
Use the guidance built into KezKit, explore the setup guides below or contact support with enough context for a useful investigation.
Start here
Install and personalise.
Follow the setup path from packages and business details to a reviewed first launch.
Choose a workflow
Understand your tools.
Each tool page explains what it does, what needs configuring and what is outside its scope.
Updates & staging
Know your entitlement.
Read the support/update term and the included linked staging-copy arrangement.
Inside your installed KezKit website
Open KezKit One → Help Centre for the built-in task guides. Setup, Brand Design, AI Assistant and Business Tools also provide relevant guidance beside the work you are doing.
Reporting a problem we can investigate
- Tell us what you were trying to do, the steps taken and what you expected.
- Describe what actually happened, when it started and how often it occurs.
- Mention recent updates or setting changes that may be relevant.
- Use the installed support form to review optional versions, collected errors, supported integrations, screenshots and a bounded action recording.
- Hide private details in screenshots. Never send API keys, passwords, card data or customer documents as debugging evidence.